Terms of use for Studio24.bg

Definitions

When applying and interpreting these Terms and Conditions, the terms and expressions used will have the following meanings:

Website means the website that loads in the browser when entering the electronic address studio24.bg.

User means an individual (a visitor to the website or an advertising professional, etc.) who has entered the website's electronic address or has accessed the website via redirection from another internet site or otherwise, to browse, register, use services, or for any other purpose or without a specific purpose.

Partner means an individual who advertises their establishment or service through the website. Partners are a type of users.

Content means data, text, information, software, sound, music, photos, graphics, video materials, as well as any other type of materials that are published or submitted for publication on the website.

Terms mean all the rules for using the website described in this document.

General Provisions

This document contains the general terms for using the information and services provided by the website Studio24.bg.

If you do not accept the terms, you must immediately leave the website.

Any use of the website is considered as consent to the terms.

Studio24.bg reserves the right to unilaterally amend the terms of use without the need to notify its users in advance.

Rights and Obligations of Studio24.bg

Unless explicitly stated, Studio24.bg is not a mediator or a third party in the relationships between non-partner users and partner users of the website.

Studio24.bg does not guarantee or assume responsibility that the services provided on the website will meet users' expectations, that access to the website will be uninterrupted or secure, or that the content of the website will be accurate and reliable. Users access the website and its content at their own risk.

Studio24.bg is not obliged and has no objective opportunity to monitor how users and partners use the provided services, nor to check, track, or record the information, messages, and other materials that users or partners upload, share, or make available to third parties in any way.

Studio24.bg has the right to send unsolicited commercial messages to its users and to establish contact with them. By accepting these Terms and Conditions, users agree to receive unsolicited commercial messages from Studio24.bg. Registered users have the right to opt out of receiving such messages at any time.

Studio24.bg has the right, but not the obligation, to suspend access to profiles or content at its discretion and without prior notice if the profile or content violates these Terms and Conditions or mandatory legal provisions.

Studio24.bg has the right to suspend access to user profiles at its discretion if it determines that the user has violated the terms of use.

Studio24.bg has the right to terminate access to the website for a user who abuses the appointment reservation option, such as reserving appointments but not attending or frequently canceling them afterward.

Studio24.bg has the right to terminate access to the profile and the website for a user who contacts establishments and requests services that do not comply with common morality or legal regulations.

Studio24.bg also reserves the right to report and provide information about users to the appropriate authorities.

Rights and Obligations of Website Users

Users are entitled to use the website, its content, and the services it provides, provided their use complies with these Terms and Conditions.

Users must immediately stop using the website and leave it if they violate these Terms and Conditions.

Users must not submit content that is false, threatens physical integrity or bodily safety, is pornographic, offensive, illegal, violates good morals or ethical norms, infringes on citizens' rights and freedoms or human rights, represents confidential information, or content they do not have the right to possess or publish.

Users must indemnify Studio24.bg for damages and lost profits, including attorney fees and court expenses, incurred due to claims by third parties related to content submitted to or distributed through Studio24.bg in violation of these Terms, laws, or ethical standards.

Users must use the content solely for its intended purposes.

Users may not use the website's content for advertising or marketing purposes.

Appointments for services are made via the contact phone number provided by the salon or through the website's reservation form. In the event of inability to attend a reserved appointment, users must immediately notify the salon via the provided contact phone number. Failure to comply with appointment and cancellation policies may result in temporary or permanent restriction of the user's ability to reserve appointments.

Rights and Obligations of Studio24.bg Partners

Partners must submit and publish content only for existing establishments they own, manage, or are authorized to manage.

Partners must keep the content related to their establishments up-to-date and accurate by editing it themselves or notifying Studio24.bg in writing or orally about the need for changes.

Partners must inform Studio24.bg if their establishment ceases operations so that it can be removed from the website.

Content Usage

The content of the website Studio24.bg may not be reproduced in any manner without the explicit written consent of the website owner.

Studio24.bg cannot guarantee and does not guarantee the accuracy or quality of the website's content.

Studio24.bg is not liable to users, partners, or third parties for any lost profits or damages resulting from the use of the website or its content, or from the termination or restriction of access to the website or salon management system, including damages to users' software or hardware, and data loss.

Terms for Processing Card Transactions

Studio24.bg offers advertising services for beauty salons.

All prices listed on Studio24.bg are final and are shown in Bulgarian levs.

All costs for bank fees, commissions, and exchange rate differences incurred during the respective bank payment or card transaction are the client's responsibility. Studio24.bg is not liable for such costs.

The policy for processing clients' personal data by Studio24.bg is detailed in the following section. Electronic card transactions are performed through the online payment system ePay.bg, ensuring their security. Studio24.bg does not store card numbers.

Refund Policy

For service payments, Studio24.bg offers clients the possibility of a refund within 14 days of the payment date and a cancellation of the respective service (if it has not been used within this period) by email at info@studio24.bg.

 

Personal Data Processing Policy

Personal Information Collected by Studio24.bg

Studio24.bg collects and processes your names, phone numbers, and email addresses necessary for registering your reservation. Additionally, we collect information about the IP addresses you use to perform actions on the website or app, device information (browser used), reservation history, visited pages, and your behavior on the website and app, among others.

Why We Collect and Use These Data?

Your data are collected and used for several reasons. One is for marketing activities—to provide you with information about the most suitable services we advertise. Another reason is to analyze user actions to improve the website and make the service user-friendly. A third reason is for your convenience—to notify you of upcoming reservations or remind you when it's time for your next procedure according to our system.

Sharing Your Data with Third Parties

Studio24.bg does not share your personal data with third parties unless required by law. We work with advertising platforms, social networks, and other partners whose code integrated into the website or app may collect data about your use of Studio24.bg.

Data Retention Period

The data we collect about website users are deleted no later than five years after their last activity on the website or Studio24.bg app.

Controlling Your Stored Personal Data

You have the following options to control the personal data we have collected and stored:

• You can request a copy of your personal data we store to review, check, and request corrections.
• You can inform us of changes to your personal data.
• You can request the deletion of your stored personal data.
• You can request that we send your personal data to a third party.

If you wish to exercise any of these rights, contact us at: info@studio24.bg.

Who is Responsible for Personal Data Processing at Studio24.bg?

The entity responsible for personal data processing at Studio24.bg is "Beauty Partners" Ltd.

Cookie Usage Policy

To use the Studio24.bg website correctly, we place cookies (small files) on your device that allow us to recognize it on future visits and show you content closest to your interests.

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